{"id":10644,"date":"2018-02-27T12:47:26","date_gmt":"2018-02-27T11:47:26","guid":{"rendered":"https:\/\/chartmogul.com\/blog\/?p=10644"},"modified":"2024-05-01T13:51:46","modified_gmt":"2024-05-01T11:51:46","slug":"problem-with-saas-marketing-gia-claire-forget-the-funnel","status":"publish","type":"post","link":"https:\/\/chartmogul.com\/blog\/problem-with-saas-marketing-gia-claire-forget-the-funnel\/","title":{"rendered":"The problem with SaaS marketing ft. Gia and Claire of Forget The Funnel"},"content":{"rendered":"\n<p>According to Gia and Claire of <a href=\"https:\/\/forgetthefunnel.com\/for-saas-open-mic\/?utm_source=guest-appearance&amp;utm_medium=blog-post&amp;utm_campaign=chartmogul\">Forget The Funnel<\/a>:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;The vast majority of early- and growth-stage tech companies undervalue marketing \u2014 that is, until marketing becomes an emergency.&#8221;<\/p>\n<\/blockquote>\n\n\n\n<p>Sound familiar?! <em>This episode is for you<\/em>. Given that both Gia and Claire are seasoned veterans in the world of SaaS marketing, I&#8217;m inclined to listen.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/chartmogul.com\/blog\/wp-content\/uploads\/2018\/02\/ep-01-artwork-copy-300x300.jpg\" alt=\"\" class=\"wp-image-10720\" style=\"width:250px;height:auto\" srcset=\"https:\/\/chartmogul.com\/blog\/wp-content\/uploads\/2018\/02\/ep-01-artwork-copy-150x150@2x.jpg 300w, https:\/\/chartmogul.com\/blog\/wp-content\/uploads\/2018\/02\/ep-01-artwork-copy-150x150.jpg 150w, https:\/\/chartmogul.com\/blog\/wp-content\/uploads\/2018\/02\/ep-01-artwork-copy-720x720.jpg 720w, https:\/\/chartmogul.com\/blog\/wp-content\/uploads\/2018\/02\/ep-01-artwork-copy.jpg 1000w, https:\/\/chartmogul.com\/blog\/wp-content\/uploads\/2018\/02\/ep-01-artwork-copy-300x300@2x.jpg 600w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/figure>\n<\/div>\n\n\n<p>Claire (<a href=\"https:\/\/twitter.com\/ClaireSuellen\">@ClaireSuellen<\/a>) served as Director of Marketing and employee #2 at <a href=\"https:\/\/calendly.com\/\">Calendly<\/a>, where she helped the product grow to over 400k monthly users and millions in revenue. Since leaving Calendly she helps high-growth SaaS companies get inside their customers&#8217; heads and increase conversions along their sales, marketing, and onboarding funnels.<\/p>\n\n\n\n<p>Gia (<a href=\"https:\/\/twitter.com\/ggiiaa\">@ggiiaa<\/a>) was an early employee and the VP of Marketing at <a href=\"http:\/\/unbounce.com\">Unbounce<\/a>, where she helped grow revenue by 900% in her first 3 years, scale her team from 1 to 35, and go from under $1M to $15.6M in ARR without any major funding.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">In the episode<\/h2>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;When a marketer is eventually hired, they\u2019re often at a disadvantage: their goal is to increase revenue \u2014 the lifeblood of the company \u2014 but their projects are consistently at the mercy of \/ de-prioritized in favor of product development.&#8221;<\/p>\n<\/blockquote>\n\n\n\n<p>This episode is a must-listen for SaaS marketing professionals, particularly those feeling a little lost or struggling to understand their role in the increasingly complex structure of the modern tech business.<\/p>\n\n\n\n<p>Just a few of the topics we cover:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Why startups\u2019 approach to marketing is so often an afterthought, and how that impacts the first few marketing hires<\/li>\n\n\n\n<li>What \u201cforget the funnel\u201d really means, and why there\u2019s a better approach to SaaS marketing<\/li>\n\n\n\n<li>What the high-performing marketers featured on their site have in common, and what makes them stand out<\/li>\n\n\n\n<li>How SaaS marketers can focus on what <em>really<\/em> matters in 2018 and beyond, in the face of constant industry changes<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Claire and Gia&#8217;s recommended resources<\/h2>\n\n\n\n<p><strong>Claire:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"http:\/\/www.whencoffeeandkalecompete.com\/\">When Coffee And Kale Compete<\/a> &#8211; Alan Klement (free PDF, eBook and physical formats available). &#8220;For understanding how people make decisions, related to customer research.&#8221;<\/li>\n\n\n\n<li><a href=\"https:\/\/copyhackers.com\/\">CopyHackers<\/a> &#8211; \u201cJoanna Wiebe is the<em> original<\/em> conversion copywriter.\u201d<\/li>\n<\/ul>\n\n\n\n<p><strong>Gia:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customer Experience Mapping &#8211; Adaptive Paths. &#8220;It was a really great jumping off point for me&#8230; it gives a really nice framework for thinking about how to start the development process in an organization.&#8221;<\/li>\n\n\n\n<li><a href=\"https:\/\/getuplift.co\/blog\/\">GetUplift blog<\/a> &#8211; Talia Wolf. &#8220;The optimization side of things often feels unattainable to an earlier stage marketer.&#8221;<\/li>\n\n\n\n<li><a href=\"http:\/\/nicholeelizabethdemere.com\/\">Nicole Elizabeth Demer\u00e9<\/a><\/li>\n\n\n\n<li><a href=\"http:\/\/www.valgeisler.com\/things-ive-written\/\">Val Geisler&#8217;s onboarding teardowns<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.appcues.com\/author\/ty-magnin\">Ty Magnin at AppCues<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Join a Forget The Funnel workshop<\/h2>\n\n\n\n<p>As discussed in this episode, you can now pre-register for the <a href=\"https:\/\/forgetthefunnel.com\/saas-marketer-essentials\/\">SaaS Marketer Essentials training<\/a>.<\/p>\n\n\n\n<p>You also can sign up for free SaaS marketing workshops over at <a href=\"https:\/\/forgetthefunnel.com\/for-saas-open-mic\/?utm_source=guest-appearance&amp;utm_medium=blog-post&amp;utm_campaign=chartmogul\">forgetthefunnel.com<\/a>. My personal recommendation is to check out the session with <a href=\"https:\/\/forgetthefunnel.com\/expert\/brian-sun\">Brian Sun of Autopilot<\/a>, during which I frantically scribbled notes and takeaways for my own strategy. It&#8217;s called <a href=\"https:\/\/forgetthefunnel.com\/resources\/saas-content-strategy-your-boss-will-love\">How to Build a SaaS Content Strategy Your Boss Will Love<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Listen to the episode<\/h2>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-embed-handler wp-block-embed-embed-handler\"><div class=\"wp-block-embed__wrapper\">\n<simplecast-player shortlink=\"https:\/\/saas-open-mic-by-chartmogul.simplecast.com\/episodes\/e7cc81b1\"><\/simplecast-player>\n<\/div><\/figure>\n\n\n\n<p><em>Enjoying SaaS Open Mic? Please take a moment to <a href=\"https:\/\/itunes.apple.com\/gb\/podcast\/saas-open-mic\/id1067803742?mt=2\" target=\"_blank\" rel=\"noopener\">review the podcast on iTunes<\/a> \u2013 it\u2019d really help us reach a wider audience. Thank you!<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Welcome back to this new season of SaaS Open Mic! In this first episode I&#8217;m talking to Claire Suellentrop and Georgiana Laudi of Forget The Funnel &#8212; both strong proponents of a more holistic approach to modern SaaS marketing.<\/p>\n","protected":false},"author":9,"featured_media":10718,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12],"tags":[],"class_list":["post-10644","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-gtm"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The problem with SaaS marketing ft. Gia and Claire of Forget The Funnel<\/title>\n<meta name=\"description\" content=\"Welcome back to this new season of SaaS Open Mic! 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In this first episode I&#039;m talking to Claire Suellentrop and Georgiana Laudi of Forget The Funnel -- both strong proponents of a more holistic approach to modern SaaS marketing.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/chartmogul.com\/blog\/problem-with-saas-marketing-gia-claire-forget-the-funnel\/\" \/>\n<meta property=\"og:site_name\" content=\"ChartMogul\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/chartmogul\" \/>\n<meta property=\"article:published_time\" content=\"2018-02-27T11:47:26+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-05-01T11:51:46+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/chartmogul.com\/blog\/wp-content\/uploads\/2018\/02\/open-mic-forget-the-funnel.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1880\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Ed Shelley\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@Mr_Ed\" \/>\n<meta name=\"twitter:site\" content=\"@chartmogul\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Ed Shelley\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/chartmogul.com\/blog\/problem-with-saas-marketing-gia-claire-forget-the-funnel\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/chartmogul.com\/blog\/problem-with-saas-marketing-gia-claire-forget-the-funnel\/\"},\"author\":{\"name\":\"Ed Shelley\",\"@id\":\"https:\/\/chartmogul.com\/blog\/#\/schema\/person\/55ca03cbfebabf05e94258e529620fcb\"},\"headline\":\"The problem with SaaS marketing ft. 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