{"id":11112,"date":"2018-04-25T19:12:34","date_gmt":"2018-04-25T17:12:34","guid":{"rendered":"https:\/\/chartmogul.com\/blog\/?p=11112"},"modified":"2025-03-06T14:53:47","modified_gmt":"2025-03-06T13:53:47","slug":"happyfox-chartmogul-integration","status":"publish","type":"post","link":"https:\/\/chartmogul.com\/blog\/happyfox-chartmogul-integration\/","title":{"rendered":"Add Context to Your HappyFox Tickets With ChartMogul"},"content":{"rendered":"\n<p>At ChartMogul, we believe that everyone in your company should understand how their actions contribute to the bottom line. For many of our customers, that means giving their full team access to ChartMogul so they can explore revenue and customer data and support faster business growth. But it\u2019s just as important to serve up revenue and subscription billing data in the context of other activities \u2014&nbsp;for instance, when your customer success team is dealing with support tickets.<\/p>\n\n\n\n<p>HappyFox\u2019s new <a href=\"https:\/\/support.happyfox.com\/kb\/article\/713-configure-chartmogul-integration-with-happyfox\/?utm_source=chartmogul&amp;utm_medium=blog&amp;utm_campaign=integration\">ChartMogul integration<\/a> helps customer success teams access key subscriber information, directly within HappyFox, in order to improve support. Now they can access details like monthly recurring revenue, customer start date, active subscriptions and plans \u2014 all without leaving a ticket.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><a href=\"https:\/\/chartmogul.com\/blog\/wp-content\/uploads\/2018\/04\/Integration_New_Ticket-1.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"588\" src=\"https:\/\/chartmogul.com\/blog\/wp-content\/uploads\/2018\/04\/Integration_New_Ticket-1-1024x588.png\" alt=\"\" class=\"wp-image-11115\" srcset=\"https:\/\/chartmogul.com\/blog\/wp-content\/uploads\/2018\/04\/Integration_New_Ticket-1-1024x588.png 1024w, https:\/\/chartmogul.com\/blog\/wp-content\/uploads\/2018\/04\/Integration_New_Ticket-1-300x172.png 300w, https:\/\/chartmogul.com\/blog\/wp-content\/uploads\/2018\/04\/Integration_New_Ticket-1-720x413.png 720w, https:\/\/chartmogul.com\/blog\/wp-content\/uploads\/2018\/04\/Integration_New_Ticket-1-1920x1103.png 1920w, https:\/\/chartmogul.com\/blog\/wp-content\/uploads\/2018\/04\/Integration_New_Ticket-1-1024x588@2x.png 2048w, https:\/\/chartmogul.com\/blog\/wp-content\/uploads\/2018\/04\/Integration_New_Ticket-1-300x172@2x.png 600w, https:\/\/chartmogul.com\/blog\/wp-content\/uploads\/2018\/04\/Integration_New_Ticket-1-720x413@2x.png 1440w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<\/div>\n\n\n\n\n\n\n<h2 class=\"wp-block-heading\"><b>About HappyFox &nbsp;<\/b><\/h2>\n\n\n\n<p><a href=\"https:\/\/www.happyfox.com\/?utm_source=chartmogul&amp;utm_medium=blog&amp;utm_campaign=integration\">HappyFox<\/a> offers an enterprise-grade help desk ticketing system and live chat software. Their software focuses on improving agent productivity and success by making it easy to unify, manage and act on inbound support requests. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><b>Connect ChartMogul and HappyFox today <\/b><\/h2>\n\n\n\n<p class=\"has-text-align-left\">With this integration, success teams can improve response time and avoid manually querying customer information. Already using HappyFox? Connecting ChartMogul is easy \u2014&nbsp;just grab your API credentials and enter them into the ChartMogul app in the HappyFox app store. You can follow <a href=\"https:\/\/support.happyfox.com\/kb\/article\/713-configure-chartmogul-integration-with-happyfox\/\">these instructions<\/a> or watch the video below.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<p class=\"video-container\"><youtube-video videoid=\"joo3WISt4f0\"><\/youtube-video><\/p>\n<\/div><\/figure>\n\n\n\n<p class=\"has-text-align-left\">We\u2019re so honored that <a href=\"https:\/\/chartmogul.com\/blog\/happyfox-chartmogul-saas\/\">HappyFox<\/a> has added an integration for ChartMogul, and love seeing our customers find new ways to use data to support their customers. Do you have an idea for a ChartMogul integration?&nbsp;<a href=\"https:\/\/dev.chartmogul.com\/reference#introduction-metrics-api\">Learn more about our Metrics API<\/a> and start building!<\/p>\n\n\n\n\n","protected":false},"excerpt":{"rendered":"<p>With this new integration, HappyFox and ChartMogul customers can empower their support team with relevant customer information, improving both the quality and speed of responses. <\/p>\n","protected":false},"author":23,"featured_media":11113,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[39],"tags":[],"class_list":["post-11112","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product-updates"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Add Context to Your HappyFox Tickets With ChartMogul | ChartMogul<\/title>\n<meta name=\"description\" content=\"With this new integration, HappyFox and ChartMogul customers can empower their support team with relevant customer information, improving both the quality and speed of responses.\" \/>\n<meta name=\"robots\" content=\"index, follow\" \/>\n<link rel=\"canonical\" href=\"https:\/\/chartmogul.com\/blog\/happyfox-chartmogul-integration\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Add Context to Your HappyFox Tickets With ChartMogul | ChartMogul\" \/>\n<meta property=\"og:description\" content=\"With this new integration, HappyFox and ChartMogul customers can empower their support team with relevant customer information, improving both the quality and speed of responses.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/chartmogul.com\/blog\/happyfox-chartmogul-integration\/\" \/>\n<meta property=\"og:site_name\" content=\"ChartMogul\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/chartmogul\" \/>\n<meta property=\"article:published_time\" content=\"2018-04-25T17:12:34+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-06T13:53:47+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/chartmogul.com\/blog\/wp-content\/uploads\/2018\/04\/blog_-_happyfox_integrration-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"3000\" \/>\n\t<meta property=\"og:image:height\" content=\"1250\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Kate Donahue\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@chartmogul\" \/>\n<meta name=\"twitter:site\" content=\"@chartmogul\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Kate Donahue\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/chartmogul.com\/blog\/happyfox-chartmogul-integration\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/chartmogul.com\/blog\/happyfox-chartmogul-integration\/\"},\"author\":{\"name\":\"Kate Donahue\",\"@id\":\"https:\/\/chartmogul.com\/blog\/#\/schema\/person\/d77843366239706a77f0bf708bf4e366\"},\"headline\":\"Add Context to Your HappyFox Tickets With ChartMogul\",\"datePublished\":\"2018-04-25T17:12:34+00:00\",\"dateModified\":\"2025-03-06T13:53:47+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/chartmogul.com\/blog\/happyfox-chartmogul-integration\/\"},\"wordCount\":275,\"publisher\":{\"@id\":\"https:\/\/chartmogul.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/chartmogul.com\/blog\/happyfox-chartmogul-integration\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/chartmogul.com\/blog\/wp-content\/uploads\/2018\/04\/blog_-_happyfox_integrration-1.png\",\"articleSection\":[\"Product Updates\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/chartmogul.com\/blog\/happyfox-chartmogul-integration\/\",\"url\":\"https:\/\/chartmogul.com\/blog\/happyfox-chartmogul-integration\/\",\"name\":\"Add Context to Your HappyFox Tickets With ChartMogul | ChartMogul\",\"isPartOf\":{\"@id\":\"https:\/\/chartmogul.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/chartmogul.com\/blog\/happyfox-chartmogul-integration\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/chartmogul.com\/blog\/happyfox-chartmogul-integration\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/chartmogul.com\/blog\/wp-content\/uploads\/2018\/04\/blog_-_happyfox_integrration-1.png\",\"datePublished\":\"2018-04-25T17:12:34+00:00\",\"dateModified\":\"2025-03-06T13:53:47+00:00\",\"description\":\"With this new integration, HappyFox and ChartMogul customers can empower their support team with relevant customer information, improving both the quality and speed of responses.\",\"breadcrumb\":{\"@id\":\"https:\/\/chartmogul.com\/blog\/happyfox-chartmogul-integration\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/chartmogul.com\/blog\/happyfox-chartmogul-integration\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/chartmogul.com\/blog\/happyfox-chartmogul-integration\/#primaryimage\",\"url\":\"https:\/\/chartmogul.com\/blog\/wp-content\/uploads\/2018\/04\/blog_-_happyfox_integrration-1.png\",\"contentUrl\":\"https:\/\/chartmogul.com\/blog\/wp-content\/uploads\/2018\/04\/blog_-_happyfox_integrration-1.png\",\"width\":3000,\"height\":1250},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/chartmogul.com\/blog\/happyfox-chartmogul-integration\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/chartmogul.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Add Context to Your HappyFox Tickets With ChartMogul\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/chartmogul.com\/blog\/#website\",\"url\":\"https:\/\/chartmogul.com\/blog\/\",\"name\":\"ChartMogul\",\"description\":\"Get all your SaaS &amp; Subscription Metrics with a Single Click! MRR, churn, LTV and much more.\",\"publisher\":{\"@id\":\"https:\/\/chartmogul.com\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/chartmogul.com\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/chartmogul.com\/blog\/#organization\",\"name\":\"ChartMogul\",\"url\":\"https:\/\/chartmogul.com\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/chartmogul.com\/blog\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/chartmogul.com\/blog\/wp-content\/uploads\/2019\/05\/ChartMogul-Logo.png\",\"contentUrl\":\"https:\/\/chartmogul.com\/blog\/wp-content\/uploads\/2019\/05\/ChartMogul-Logo.png\",\"width\":278,\"height\":52,\"caption\":\"ChartMogul\"},\"image\":{\"@id\":\"https:\/\/chartmogul.com\/blog\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/chartmogul\",\"https:\/\/x.com\/chartmogul\",\"https:\/\/www.linkedin.com\/company\/chartmogul\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/chartmogul.com\/blog\/#\/schema\/person\/d77843366239706a77f0bf708bf4e366\",\"name\":\"Kate Donahue\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/chartmogul.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/50aaa947856bef657b0eb9cef6bfa51b224e93c37dfd71a0afd63f3c5fad3cb5?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/50aaa947856bef657b0eb9cef6bfa51b224e93c37dfd71a0afd63f3c5fad3cb5?s=96&d=mm&r=g\",\"caption\":\"Kate Donahue\"},\"url\":\"https:\/\/chartmogul.com\/blog\/author\/kate\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Add Context to Your HappyFox Tickets With ChartMogul | ChartMogul","description":"With this new integration, HappyFox and ChartMogul customers can empower their support team with relevant customer information, improving both the quality and speed of responses.","robots":{"index":"index","follow":"follow"},"canonical":"https:\/\/chartmogul.com\/blog\/happyfox-chartmogul-integration\/","og_locale":"en_US","og_type":"article","og_title":"Add Context to Your HappyFox Tickets With ChartMogul | ChartMogul","og_description":"With this new integration, HappyFox and ChartMogul customers can empower their support team with relevant customer information, improving both the quality and speed of responses.","og_url":"https:\/\/chartmogul.com\/blog\/happyfox-chartmogul-integration\/","og_site_name":"ChartMogul","article_publisher":"https:\/\/www.facebook.com\/chartmogul","article_published_time":"2018-04-25T17:12:34+00:00","article_modified_time":"2025-03-06T13:53:47+00:00","og_image":[{"width":3000,"height":1250,"url":"https:\/\/chartmogul.com\/blog\/wp-content\/uploads\/2018\/04\/blog_-_happyfox_integrration-1.png","type":"image\/png"}],"author":"Kate Donahue","twitter_card":"summary_large_image","twitter_creator":"@chartmogul","twitter_site":"@chartmogul","twitter_misc":{"Written by":"Kate Donahue","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/chartmogul.com\/blog\/happyfox-chartmogul-integration\/#article","isPartOf":{"@id":"https:\/\/chartmogul.com\/blog\/happyfox-chartmogul-integration\/"},"author":{"name":"Kate Donahue","@id":"https:\/\/chartmogul.com\/blog\/#\/schema\/person\/d77843366239706a77f0bf708bf4e366"},"headline":"Add Context to Your HappyFox Tickets With ChartMogul","datePublished":"2018-04-25T17:12:34+00:00","dateModified":"2025-03-06T13:53:47+00:00","mainEntityOfPage":{"@id":"https:\/\/chartmogul.com\/blog\/happyfox-chartmogul-integration\/"},"wordCount":275,"publisher":{"@id":"https:\/\/chartmogul.com\/blog\/#organization"},"image":{"@id":"https:\/\/chartmogul.com\/blog\/happyfox-chartmogul-integration\/#primaryimage"},"thumbnailUrl":"https:\/\/chartmogul.com\/blog\/wp-content\/uploads\/2018\/04\/blog_-_happyfox_integrration-1.png","articleSection":["Product Updates"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/chartmogul.com\/blog\/happyfox-chartmogul-integration\/","url":"https:\/\/chartmogul.com\/blog\/happyfox-chartmogul-integration\/","name":"Add Context to Your HappyFox Tickets With ChartMogul | ChartMogul","isPartOf":{"@id":"https:\/\/chartmogul.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/chartmogul.com\/blog\/happyfox-chartmogul-integration\/#primaryimage"},"image":{"@id":"https:\/\/chartmogul.com\/blog\/happyfox-chartmogul-integration\/#primaryimage"},"thumbnailUrl":"https:\/\/chartmogul.com\/blog\/wp-content\/uploads\/2018\/04\/blog_-_happyfox_integrration-1.png","datePublished":"2018-04-25T17:12:34+00:00","dateModified":"2025-03-06T13:53:47+00:00","description":"With this new integration, HappyFox and ChartMogul customers can empower their support team with relevant customer information, improving both the quality and speed of responses.","breadcrumb":{"@id":"https:\/\/chartmogul.com\/blog\/happyfox-chartmogul-integration\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/chartmogul.com\/blog\/happyfox-chartmogul-integration\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/chartmogul.com\/blog\/happyfox-chartmogul-integration\/#primaryimage","url":"https:\/\/chartmogul.com\/blog\/wp-content\/uploads\/2018\/04\/blog_-_happyfox_integrration-1.png","contentUrl":"https:\/\/chartmogul.com\/blog\/wp-content\/uploads\/2018\/04\/blog_-_happyfox_integrration-1.png","width":3000,"height":1250},{"@type":"BreadcrumbList","@id":"https:\/\/chartmogul.com\/blog\/happyfox-chartmogul-integration\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/chartmogul.com\/blog\/"},{"@type":"ListItem","position":2,"name":"Add Context to Your HappyFox Tickets With ChartMogul"}]},{"@type":"WebSite","@id":"https:\/\/chartmogul.com\/blog\/#website","url":"https:\/\/chartmogul.com\/blog\/","name":"ChartMogul","description":"Get all your SaaS &amp; Subscription Metrics with a Single Click! MRR, churn, LTV and much more.","publisher":{"@id":"https:\/\/chartmogul.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/chartmogul.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/chartmogul.com\/blog\/#organization","name":"ChartMogul","url":"https:\/\/chartmogul.com\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/chartmogul.com\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/chartmogul.com\/blog\/wp-content\/uploads\/2019\/05\/ChartMogul-Logo.png","contentUrl":"https:\/\/chartmogul.com\/blog\/wp-content\/uploads\/2019\/05\/ChartMogul-Logo.png","width":278,"height":52,"caption":"ChartMogul"},"image":{"@id":"https:\/\/chartmogul.com\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/chartmogul","https:\/\/x.com\/chartmogul","https:\/\/www.linkedin.com\/company\/chartmogul\/"]},{"@type":"Person","@id":"https:\/\/chartmogul.com\/blog\/#\/schema\/person\/d77843366239706a77f0bf708bf4e366","name":"Kate Donahue","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/chartmogul.com\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/50aaa947856bef657b0eb9cef6bfa51b224e93c37dfd71a0afd63f3c5fad3cb5?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/50aaa947856bef657b0eb9cef6bfa51b224e93c37dfd71a0afd63f3c5fad3cb5?s=96&d=mm&r=g","caption":"Kate Donahue"},"url":"https:\/\/chartmogul.com\/blog\/author\/kate\/"}]}},"_links":{"self":[{"href":"https:\/\/chartmogul.com\/blog\/wp-json\/wp\/v2\/posts\/11112","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chartmogul.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/chartmogul.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/chartmogul.com\/blog\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/chartmogul.com\/blog\/wp-json\/wp\/v2\/comments?post=11112"}],"version-history":[{"count":0,"href":"https:\/\/chartmogul.com\/blog\/wp-json\/wp\/v2\/posts\/11112\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/chartmogul.com\/blog\/wp-json\/wp\/v2\/media\/11113"}],"wp:attachment":[{"href":"https:\/\/chartmogul.com\/blog\/wp-json\/wp\/v2\/media?parent=11112"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/chartmogul.com\/blog\/wp-json\/wp\/v2\/categories?post=11112"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/chartmogul.com\/blog\/wp-json\/wp\/v2\/tags?post=11112"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}