List of Subprocessors
ChartMogul Technology Canada Ltd
- Location: 321 Water Street, Suite 501, Vancouver, BC V6B 1B8, Canada.
- Data Security Certifications: none, DPA with Standard Contractual Clauses in place.
- Data Processed: Everything.
- Data Processed: Potentially all data processed by ChartMogul as a Data Processor.
- Use: This is a wholly owned and controlled subsidiary of the ChartMogul group that provides primarily Sales, Engineering and Customer Support services to ChartMogul.
ChartMogul LLC
- Location: (17-101), 17F, 373 Gangnam-daero, Seocho-gu, 06621 Seoul, Korea.
- Data Security Certifications: none, DPA with Standard Contractual Clauses in place.
- Data Processed: Potentially all data processed by ChartMogul as a Data Processor.
- Use: This is a wholly owned and controlled subsidiary of the ChartMogul group that provides primarily Design, Engineering and Product services to ChartMogul.
DigitalOcean, Inc
- Location: 101 Avenue of the Americas 10th Floor, New York, NY 10013.
- Data Security Certicfications: Privacy Shield, ISO27001 (pending).
- Data Processed: Everything.
- Use: All of ChartMogul’s infrastructure is hosted on Digital Ocean virtual servers. We only use infrastructure located physically within the European Union.
Amazon Web Services (AWS)
- Location: United States.
- Data Security Certicfications: Privacy Shield, ISO27001, SOC3.
- Data Processed: Everything (via database backups).
- Use: AWS stores our database backups. These backups are fully encrypted.
SendGrid
- Location: 1801 California Street, Suite 500 Denver CO 80202.
- Data Security Certicfications: Privacy Shield, SOC 2.
- Data Processed: User Name, User Email Address.
- Use: Sendgrid is the service provider we use to send transactional emails (not marketing email) from the ChartMogul product to our customers.
ZenDesk, Inc
- Location: 1019 Market St San Francisco, CA 94103.
- Data Security Certicfications: Privacy Shield, ISO27001, SOC3.
- Data Processed: User Name, User Email, Potentially anything.
- Use: ZenDesk is the software we use to provide customer support and ticketing.
GSuite (Google Apps)
- Location: Google LLC 1600 Amphitheatre Parkway Mountain View, CA 94043 USA.
- Data Security Certicfications: Privacy Shield, ISO27001, SOC3.
- Data Processed: Potentially anything.
- Use: We use GSuite for all ChartMogul email, as well as document and spreadsheet creation, editing, storage and sharing.
We’ll let you know when we plan to make any changes.