List of Subprocessors

DigitalOcean, Inc

  • Location: 101 Avenue of the Americas 10th Floor, New York, NY 10013.
  • Data Security Certicfications: Privacy Shield, ISO27001 (pending).
  • Data Processed: Everything.
  • Use: All of ChartMogul’s infrastructure is hosted on Digital Ocean virtual servers. We only use infrastructure located physically within the European Union.

Amazon Web Services (AWS)

  • Location: United States.
  • Data Security Certicfications: Privacy Shield, ISO27001, SOC3.
  • Data Processed: Everything (via database backups).
  • Use: AWS stores our database backups. These backups are fully encrypted.

SendGrid

  • Location: 1801 California Street, Suite 500 Denver CO 80202.
  • Data Security Certicfications: Privacy Shield, SOC 2.
  • Data Processed: User Name, User Email Address.
  • Use: Sendgrid is the service provider we use to send transactional emails (not marketing email) from the ChartMogul product to our customers.

ZenDesk, Inc

  • Location: 1019 Market St San Francisco, CA 94103.
  • Data Security Certicfications: Privacy Shield, ISO27001, SOC3.
  • Data Processed: User Name, User Email, Potentially anything.
  • Use: ZenDesk is the software we use to provide customer support and ticketing.

GSuite (Google Apps)

  • Location: Google LLC 1600 Amphitheatre Parkway Mountain View, CA 94043 USA.
  • Data Security Certicfications: Privacy Shield, ISO27001, SOC3.
  • Data Processed: Potentially anything.
  • Use: We use GSuite for all ChartMogul email, as well as document and spreadsheet creation, editing, storage and sharing.