List of Subprocessors

ChartMogul Technology Canada Ltd

  • Location: 321 Water Street, Suite 501, Vancouver, BC V6B 1B8, Canada.
  • Data Security Certifications: none, DPA with Standard Contractual Clauses in place.
  • Data Processed: Everything.
  • Data Processed: Potentially all data processed by ChartMogul as a Data Processor.
  • Use: This is a wholly owned and controlled subsidiary of the ChartMogul group that provides primarily Sales, Engineering and Customer Support services to ChartMogul.

ChartMogul LLC

  • Location: (17-101), 17F, 373 Gangnam-daero, Seocho-gu, 06621 Seoul, Korea.
  • Data Security Certifications: none, DPA with Standard Contractual Clauses in place.
  • Data Processed: Potentially all data processed by ChartMogul as a Data Processor.
  • Use: This is a wholly owned and controlled subsidiary of the ChartMogul group that provides primarily Design, Engineering and Product services to ChartMogul.

DigitalOcean, Inc

  • Location: 101 Avenue of the Americas 10th Floor, New York, NY 10013.
  • Data Security Certicfications: Privacy Shield, ISO27001 (pending).
  • Data Processed: Everything.
  • Use: All of ChartMogul’s infrastructure is hosted on Digital Ocean virtual servers. We only use infrastructure located physically within the European Union.

Amazon Web Services EMEA SARL (AWS)

  • Location: 38 Avenue John F. Kennedy, L-1855 Luxembourg, Luxembourg.
  • Data Security Certicfications: Privacy Shield, ISO27001, SOC3.
  • Data Processed: Everything (via database backups).
  • Use: AWS stores our database backups. These backups are fully encrypted.

SendGrid

  • Location: 1801 California Street, Suite 500 Denver CO 80202.
  • Data Security Certicfications: Privacy Shield, SOC 2.
  • Data Processed: User Name, User Email Address.
  • Use: Sendgrid is the service provider we use to send transactional emails (not marketing email) from the ChartMogul product to our customers.

ZenDesk, Inc

  • Location: 1019 Market St San Francisco, CA 94103.
  • Data Security Certicfications: Privacy Shield, ISO27001, SOC3.
  • Data Processed: User Name, User Email, Potentially anything.
  • Use: ZenDesk is the software we use to provide customer support and ticketing.

Google Ireland Limited (GSuite)

  • Location: Gordon House, Barrow Street, Dublin 4, Ireland.
  • Data Security Certicfications: Privacy Shield, ISO27001, SOC3.
  • Data Processed: Potentially anything.
  • Use: We use GSuite for all ChartMogul email, as well as document and spreadsheet creation, editing, storage and sharing.