7 mins read

Net Negative Churn in SaaS — Definition, Benchmarks & Tips

10 mins read

A Guide To SaaS Customer Retention Metrics & Benchmarks in 2023

10 mins read

B2B SaaS Retention Trends in 2023

9 mins read

This Downturn Is Different: How to Drive Retention and Mitigate Churn in 2023

10 mins read

What is Churn? How Can It Be Negative? And What’s a Good Monthly Churn Rate?

6 mins read

What Is a Good Customer Churn Rate?

8 mins read

Everything You Need to Know About Retention (Rates)

8 mins read

The Last SaaS Churn Guide You’ll Ever Need to Read

9 mins read

How We Combined Churn Analytics with Customer Feedback to Develop a Better Product

16 mins read

How to Reduce Customer Churn with Brand Voice Continuity

9 mins read

Contacts+ Is Using ChartMogul To Cut Churn In Half In 2019

6 mins read

How to develop a success management strategy

8 mins read

Churn-informed onboarding and engagement strategies

10 mins read

5 Sneaky Reasons You’re Losing Customers (despite your best intentions)

6 mins read

SaaS Metrics Refresher #3: Churn

4 mins read

The SaaS growth ceiling: what happens when churn takes hold

5 mins read

Building a churn prediction machine, part one

5 mins read

How should I handle churned customers?

4 mins read

SaaS Q&A: How do I calculate LTV when I have negative churn?

7 mins read

Seasonal SaaS: Your worst enemy?