The SaaS pricing mistakes that are stifling your growth (and how to fix them)
Best for Founders and CEOs, Revenue and Growth managers, GTM leaders, Product managers
SaaS pricing mistakes aren’t just miscalculations; they’re strategic missteps that can block growth and cost you more than you realize.
Is your pricing based on customer value, or just costs and competitors? Are you underpricing your product and leaving money on the table? Are you missing out on expansion revenue from upsells, add-ons, or usage-based pricing? Do your billing cycles offer enough flexibility to meet customer preferences?
Join Kyle Poyar, Managing Partner at Tremont, Krish Subramanian, co-founder and CEO of Chargebee, Rob Litterst, Co-founder of SaaSPricing, and Sara Archer as they break down the common SaaS pricing mistakes and how to avoid them. From maximizing revenue to overcoming discounting issues, usage-based models, and billing headaches, learn how to turn your pricing strategy into a growth engine.
Panelists
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Kyle Poyar Co-founder and Operating Partner at Tremont
Kyle Poyar has spent the past 15 years helping software startups fuel growth and become category leaders.
He's co-founder and Operating Partner at Tremont and writes the newsletter Growth Unhinged (65,000 subscribers). Kyle was previously an Operating Partner at OpenView and a Director at Simon-Kucher.
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Krish Subramanian Co-founder and CEO at Chargebee
Krish Subramanian, CEO & Co-founder at Chargebee, leverages two decades of technology experience to grow Chargebee into a global leader in revenue growth management.
A problem-solver at heart, he excels in customer operations, pricing, and the start-up space. His forward-thinking, coupled with a phenomenal co-founding team, fuel Chargebee's high year-on-year growth. A ’trained extrovert,’ Krish is passionate about possibilities, thrives in chaos, and enjoys mentoring.
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Rob Litterst Co-founder at PricingSaaS
Rob is the Cofounder of PricingSaaS, a pricing intelligence platform.
Prior to PricingSaaS, Rob spent 3 years as a pricing consultant at ProfitWell, and has been writing a weekly digest on SaaS pricing, Good Better Best, since 2020.
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Sara Archer VP Sales at ChartMogul
Sara has 10+ years of experience assembling international sales teams, scaling high-performing departments, driving territory expansions, and advancing GTM strategies for cutting-edge SaaS products.
She is absolutely determined to convince the skeptics that ‘sales’ is not a dirty word. In her current role with ChartMogul, she helps top-tier subscription businesses globally grow faster using their revenue data (think recurring revenue, churn, customer lifetime value).
About the panel
Pricing is one of the biggest levers for SaaS growth but it’s also one of the hardest to get right.
Should you lock customers into annual contracts or keep it flexible with monthly plans? Do discounts drive growth or destroy margins? How much should psychology influence your pricing strategy?
Join leaders from Chargebee, Tremont, SaaSPricing, and ChartMogul as they reveal the #1 pricing principle every SaaS startup must follow, the hidden risks of common billing models, and how to turn pricing into your biggest growth driver.
In this panel we'll discuss:
- The real risks of discounts—when to use them, when to avoid them.
- Why usage-based pricing could be the worst decision you make (or the best).
- Monthly vs. annual vs. hybrid plans: what works best for growth and retention?