Making Customer Feedback Your Next Big Superpower
Collecting and using customer feedback to improve your products, services, and customer ex…
How We Combined Churn Analytics with Customer Feedback to Develop a Better Product
In this post, Klaus-M. Schremser tells us the story of how the Usersnap team turned churn …
Scaling customer feedback with Hannah Chaplin of Receptive
What should we build next? SaaS companies face this question on a day-to-day basis, and it…
Improving customer feedback in SaaS with Canny
In this episode of SaaS Open Mic: How can businesses be better at gathering, analyzing and…
6 fundamental questions for improving customer feedback
Putting customer feedback to work in your business means having well-defined frameworks fo…