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2 mins read

The Ultimate Data Literacy Cheat Sheet

2 mins read

Fostering feedback culture, with Small Improvements Founder & CEO

9 mins read

The data literacy shortfall: Are we data-driven, or data-duped?

10 mins read

What a $4K DSLR can teach you about SaaS onboarding

churn reactivation SaaS
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How should I handle churned customers?

17 mins read

How to turn a product into a platform

SaaS Open Mic - Jukely
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Jukely: Solving live music discovery with subscriptions

11 mins read

How to move up-market without losing your soul

SaaS Open Mic: Webflow
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Webflow: SaaS, consolidated?

5 mins read

How BFI, the leading UK film body, is tackling the subscription economy

NPS ChartMogul
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The Great NPS Debate: How, when, and whether to use it

Typeform ChartMogul
13 mins read

How Typeform makes things more human

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What Is The Difference Between Reporting And Analytics?

SaaS onboarding
6 mins read

What’s the best onboarding plan for B2B SaaS?

SaaStock
4 mins read

5 SaaStock sessions to expand your mind

ChartMogul MRR
7 mins read

Make Metrics Meaningful: how each team relates to MRR

2 mins read

Thinking beyond User Experience with David Okuniev, Co-founder of Typeform

Content for customer success
6 mins read

Using Content as a tool for better Customer Success

calculate LTV negative churn
4 mins read

SaaS Q&A: How do I calculate LTV when I have negative churn?

marketing channel churn
6 mins read

How to (effectively) analyze Marketing ROI using Churn Rate

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