The Ultimate Failed Payments Cheat Sheet
It’s common for about 40% of churn to be caused by payment failures. And over 7% of all payments typically fail (much higher internationally in higher-risk countries). So without a reliable system in-place to recover that revenue, your churn will spiral out of control leading to a compounding loss, degraded customer relationships, and an overwhelmed support team. Use this cheat sheet as a guide to avoid churn by maintaining a healthy payment system.
What's inside?
- Causes of failed payments
- Importance of reliable payment system
- Measuring the impact of passive churn
- How to reduce passive churn
- Signs of a performant system
- Calculating compound churn (infographic)
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